Surveillance WebCam Product Documentation Home Page Table of Contents
Opening Ports
Need to Open Ports
If you not using anti-virus or firewall software, a router, or a modem-router, but rather using a simple modem chances are you do not have to open any ports all and all is OK. Otherwise at your own discretion, you may have open ports.
Before opening ports, best way is to test if you need to open them at all, is to try to connect to the Video Surveillance WebCam Software from over the internet. If you can logon and do remote viewing then all is OK. If not maybe you have to open ports.
Ports
Port numbers range form about 0 to 65535. They are in bound and out bound communication channels for your computer. Most often they are all open by default. Sometimes they are closed by firewall, anti-virus software, and routers. If so then they need to opened in order to allow communication from the internet to your computer. Ports may need to opened in firewall software and a router. See notes.
Open Port Numbers
At your discretion, open ports 80,90,8080,8081,1048. If you change your the Web Server's Listening Port then open the port number you change it to. If you changed the Video Port of Live Streaming, or File Streaming, then open the port number you changed it to. 80 or 90 is for the Web Server, 8080 is for Live Video Streaming, 8081 is for File Streaming. 1048 is for previous version of this software. Eventually one should migrate from using port 80 to 90 when one has more experience on how to enter the port number in one's browser eg http://ipaddress:90/logon.htm The protocol should be TCP.
Router
At your own discretion, it is done by logging into your router with a web browser or using the router manufacture's software. Read your router manual or call the router manufacturer to help you.
Example for the D-Link DI-604 router with Firmware 3.52.
Under menu item Advanced, Virtual Server open the ports of your router for the Video Surveillance WebCam Software, port 80,90,1048,8080,8081. Set
Private IP = your computer's ip address inside your LAN
Protocol Type = TCP
Private Port = 90
Public Port = 90
Schedule = Always.
and repeat the process for all the ports that need opening. You may have to assign your computer an ip address first, to enter the Private IP address above. Before making any changes be sure to backup your router's original configuration in case you want to re-load it later.
Modem-Router
Contact your modem-router supplier and ask which ports are open, or how to open ports. Some ISP's have a web page for users to open ports for their modem routers. Sometimes the ports are already open.
Firewall and Anti-Virus Software
You will need to read their documentation on how to open ports. Windows XP has a firewall on by default which is somewhere under Network and Dialup Properties - you may have to adjust it first to allow any type of remote communications to your computer.
If you are running anti-virus and firewall software, and using a router or multiple routers at the same time then things can get quite complex. For example, you may have opened your router's ports OK, but the firewall or anti-virus software is still blocking the ports. Keep it simple, work on one at a time.
If using Windows Firewall: from the Exceptions Tab, unblock Web Server, and Windows Media Encoder.